Skip to main content
CALL US: 01482 323 697
Williamsons News

Failure to provide reasonable care to a patient.

It is tragic when you hear stories of patients who have died or suffered serious injuries after a deterioration in their mental health symptoms.  When this happens the individual has often been seen by various medical professionals beforehand and the opportunity to identify the increased risk of deliberate self-harm and/or suicide not identified.  The inevitable question is could the individual’s death or serious injuries been avoided, had their earlier care been reasonable?

Nick Gray a solicitor within our Clinical Negligence department is acting for a young lady who suffered serious life-changing orthopaedic injuries after jumping/falling from a fly-over in Hull.  The sad part of this story is that earlier the same day she had been in a similar position but after police officers were called they managed to talk her down and persuade her to attend a local hospital.  When she arrived at the hospital there was a failure to assess her risk of further self-harm, after she presented following an earlier attempt to do so.  In particular, the triage process (used to determine the degree of urgency in which she should be assessed by a doctor) was not completed correctly.  Instead the hospital wrongly relied upon an electronic triage process after she had entered details of her symptoms into a self-service machine in the A&E Department reception.  The independent expert instructed comments that no electronic system that can take into account all the information necessary to predict a patient’s future risk of deliberate self-harm or suicide, and thereby determine the urgency in which they should be seen.  After being left alone in the A&E department waiting room without anybody seeing or talking to her for over an hour, she left and walked to a different fly-over where she jumped/fell resulting in serious injuries.  Had she been able to talk to a doctor or nurse after attending the A&E Department for help it is likely all her injuries could have been prevented.

It should be possible to obtain answers for our client as to what treatment she should have received, the likely outcome had this been provided and compensation to help her adjust to the life-long injuries that she will now suffer with.

Our Clinical Negligence Department are here to support you when you have been let down by health care providers and professionals, contact us on 01482 323697 and we will happily discuss your case with you.

Contact UsBack to top
Read some reviews from our clients

4.90 Average

115 Reviews

Mr Smith a

Carey has been really good throughout the process. Always responds quickly on emails and is always on the end of the phone if I needed her. I would highly recommend this firm and Carey.

Mrs Kathleen A

Excellent relationship management, clear and concise advice including option analysis. Very happy with all aspects of the service provided and the outcomes achieved. Friendly professional service.

Mr & M

Carey Robinson acted as our Solicitor on a recent commercial purchase and she was brilliant. Carey was super efficient and we were kept up to date on every aspect of the purchase. From start to finish our "Property Auction" purchase only took 7 working days to complete. We will definitely be using Carey again and can highly recommend her 5 star service.


Friendly, fast and efficient. Sale of property went very well.


I have nothing but praise for Gordon Sewell at the Hull office. He conducted my unusual and difficult civil case with great care and understanding. Gordon also injected the right amount of sympathy for my plight without being unprofessional. I would recommend him to anyone needing a clued up civil litigation lawyer.

Richard K

very helpful and efficient. thanks to all

Peter R

Mr Nick Gray was assigned my enquiry and worked with me throughout. He made himself available at all times and was always supportive to me on numerous occasions when I found myself unsure and admittedly nervous. He never let me down. I believe his advice was always good and I relied on it throughout. I think the award was the best I could have obtained and in conclusion I can honestly say that I am happy. The other contact I have had over the years was your receptionist, the face of your company. I was always greeted with a smile and the offer of a cup of coffee. On the occasions I visited your Hull office I was always made to feel important. Thank you.


Professional and courteous team. Recommend highly.

Gareth M

I’ve rated my experience with Williamson’s solicitors as excellent. My case was handled by Mr. Gordon Sewell. Mr. Sewell was very quick to get to work on my case, as was necessary at the time. Everything he did for me was thorough and made sure I had every chance in my case. Everything Mr Sewell did for me turned out a success and I couldn’t have been happy with the way he dealt with myself, could communicated with myself and dealt with the case in its entirety. I wouldn’t hesitate to use Williamson’s solicitors again should I require it and would recommend their services to anyone. In fact, I already have since my experience! Thanks again Gordon.

Dom W

Recently used Williamsons Solicitors as part of a remortgage and some other matters. Can't fault their service at all. Carey dealt with my file and was polite, professional and informative from beginning to end. Always kept me up to speed with progress. I would highly recommend them.

Mrs Margaret W

Excellent service with a friendly face

Mr Martin a

Was very happy with the service given by Williamsons solicitors who dealt with the probate of a friends will and also the selling of her property. Especially Diane Ramsden whose help was invaluable.


Williamsons took on my case following the collapse of another Hull legal practice. Despite them having to pick up a large amount of work already completed by others, they worked tirelessly to ensure the correct outcome for me. I cannot recommend this company highly enough, they go above and beyond the norm to make sure their clients are treated fairly.


We used Williamsons for selling and buying a property, we found Jane Cousins and her assistant Sam Pollard to be pleasant, professional and efficient. Lisa on reception downstairs was particularly helpful and polite. Thank you to you all.

Mr J G

Avery good service with very professional and knowledgeable staff.


Brilliant, thank you for helping me make this process easier.

Mr G B

I would recommend Williamson’s to any potential client. From the onset I was supported throughout a very difficult conveyance and my solicitor was very professional at all times. It is advisable to engage the services of a local company and not one advised by online estate agencies. Very competitive pricing too. Thank you Williamson’s.

Mr and Mrs Overall

Very helpful quick excellent service Have dealt with both Jenny Holloway and Emma Hudson in the past and on each occasion have found them both excellent and would recommend them both to any future clients Thank you once again for your excellent professional service

Mr C P

Brilliant communication and a first class effort despite a Rocky move, Jenny and Emma at the Hull city centre branch where fantastic.

Ms A

Very helpful and attentive, would definitely recommend Samantha/Jane of Williamsons sollicitors

Sue L

Our solicitor Carey Robinson was at all times helpful and professional, nothing was too much trouble. I would not hesitate to recommend her to friends and family.