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Williamsons News

World Mental Health Day 2021

8 October 2021

Clinical Negligence, News

World Mental Health Day on 10 October is more important than ever. Sadly, if patients don’t receive the correct level of care/support they can find themselves without a protective environment. We’ve been able to help those who have suffered avoidable injury as a result

World Mental Health Day 2021We all have certain days when we feel down, stressed or anxious. Generally, these feelings will pass but sometimes such feelings may develop into a more serious problem. This could happen to anyone. Mental health can change when your circumstances change. There is a stigma attached to mental health and people feel uncomfortable talking about their feelings. However, it is healthy to talk about how you are feeling.

1 in 4 people will experience a mental health problem of some kind in England. 1 in 6 people experience a common mental health problem (such as anxiety or depression) in a given week in England.

Sadly, despite seeking assistance with mental health symptoms the level of care in response is sometimes inadequate and avoidable injuries occur. We are helping the following individuals who have been in this situation:


At the age of 5, Terry* suffered sexual and physical abuse, developing trauma symptoms which impaired his mental health. Following this he should have been provided with trauma focused Cognitive Behavioural Therapy/Eye Movement Desensitization and Reprocessing Therapy, but unfortunately this did not happen. He was only provided with a milder version of therapy for a short amount of time, which was completely inadequate for his severe level of trauma. Sadly, his mental health continued to deteriorate with each passing year, as further recommendations for appropriate treatment were ignored.

Williamsons Solicitors - Clinical NegligenceNow in his 20’s, Terry struggles with the most basic of functions and is not willing to leave his home, he has been diagnosed with a number of psychological disorders, challenging behavioural difficulties and his emotional age is equal to that of a young child. He is unable to work or study, and has trust issues with anyone that is not part of his close family circle.

Williamsons obtained expert evidence which showed that if Terry had received the appropriate care and treatment, he would have been able to engage in everyday activities and employment. Liability was denied but after Williamsons commenced Court proceedings an admission of liability was received, along with a substantial interim payment which will allow Terry to finally obtain the treatment that he so desperately needs.

* not his real name


William*, who had a long-standing history of mental health issues, suffered a significant decline in his condition. He began to experience suicidal thoughts and hear voices. His brother was desperate to get help and took him to a mental health facility in Leeds, who they were familiar with.

Clinical Negligence - Williamsons SolicitorsThe staff at the facility were able to see William face to face, but they failed to identify that he required urgent assistance, despite being unresponsive and vacant. Unfortunately, no assessment, medication or referral elsewhere was offered. They were simply told to go home and await a call. As a consequence of the failure to identify the serious deterioration in William’s mental health, the following day, he escaped from the family home and attempted suicide.

Rather than the outcome expected, William was left with extensive life changing injuries, which include spinal damage and he suffers with daily symptoms as a result.

Following this tragic event, the NHS Trust responsible conducted a serious incident investigation which highlighted some failings. Nevertheless, Williamsons had to obtain further evidence before Leeds & York Partnership NHS Trust admitted liability and provided an interim payment of damages.

William is now left to try and re-build his life, and we are supporting him with specialist input.

* Not his real name

Williamsons Solicitors - Clinical NegligenceWorld Mental Health Day 2021 on 10 October gives us a chance to help raise awareness of mental health issues. The last 18 months has been very challenging for everybody. Sadly, I don’t believe mental health care in the UK is able to respond to the additional demand that has arisen. We’ve brought legal claims on behalf of various patients, and their families, who have not received appropriate mental health care. Often, this involves a failure to identify the level of risk they present with and ensure that measures are put in place to protect them from harm. When such mistakes occur, the individual is left without medical/nursing support; this sometimes leads to serious injury or death. We have been able to help numerous people who find themselves in this situation and support them to move forward.

Williamsons Solicitors has extensive and recognised experience in helping families who may have suffered injuries in similar circumstances. If you need to talk to an expert Solicitor please call us on 01482 323697 or email nick.gray@williamsons.co.uk.

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Karen F

Williamsons solicitors have been very good throughout my claim process. All staff very polite and thanks goes to Nick Gray for helping me with my case, couldn’t have done it without him Thank you

Terry G

I carnt thank Williamson solicitors enough for what they have done for us and expecially nick gray who as been brilliant with us Thank you

Mr and Mrs Scott

As always Jane Cousins has done an amazing job for us, Jane always goes that extra mile and I would never use anyone else….we buy and sell a lot, and she always gives us piece of mind… The only downside is …think we should have a loyalty card with Williamson cos we my daughter is using you now and friends who we have told…. We would have a gold card by now 😂😂 Thanks again Jane and thanks to Emily and Sam …jan and Ian Scott..

Peter E

I was given excellent legal advice through every step of the claim and was always kept informed throughout the entire process. My special thanks to Yana Byelova whose legal expertise and guidance helped reach a satisfactory conclusion to a very complex and strenuous case. If I or any of my family and friends are in need of legal assistance I will most definitely recommend using Williamson solicitors.

Paul P

Helpful,explained the process in terms a layman could understand which was especially useful with medical terminology and not just the legal.I am very pleased with the professional service i received and would have no hesitation in recommending Williamson’s Solicitors to anyone or using them again should the need arise.Thankyou Sarah Jackson for what you have done for me.

Neil S

Honestly, can’t really say much about “Willismsons” as a whole, but regarding our solicitor, Sarah Jackson, I only have the upmost respect and gratitude. What was an extremely difficult time for us, was handled with care, compassion and total professionalism. Sarah is aware about how I felt she looked after us, and I would not hesitate to recommend her/you to anyone in need of assistance, with a gentle hand and assured advice. Can’t thank her/you enough. Neil Shepherdson.


Very helpful and supportive company. Explained everythign very well and always happy to take the time to talk.

Barbara A

I highly recommend Yana Byelova who dealt with my personal accident claim. From my first contact she kept me informed at every stage and patiently and clearly explained anything I didn't understand. Yana is professional, courteous and supportive. I am pleased with the settlement of my claim.

Adele L

Fantastic from start to finish with Jane and her colleagues. Constant communication and available to answer any questions I had via telephone or email. Thanks all.

Mike C

We were selling my late father-in-law‘s house and, as we live 200 miles away and have no close family in Hull, we needed a solicitor who was reliable. We chose Williamsons (a) because both of my in-laws had used them for their wills and (b) because the reviews on this website were positive. We are delighted with the conveyancing service which we received from Jane, Emily and Samantha; the phone was always answered promptly, courteously and professionally, and both telephoned and emailed questions were also dealt with quickly and fully. Their letters and emails were well-written, unambiguous and comprehensive. We did not need to visit their offices, except to collect my father-in-law’s will. Our house-sale went smoothly, but I was confident that they could be relied on if there had been any problems. We feel that the service we received was excellent value for money. No hesitation in recommending Williamsons for conveyancing work.

Denise H

Sarah Jackson was always approachable, helpful and understanding, explained everything as things progressed in a way I could understand. Would highly recommend very efficient.

Mary H

Williamson solicitors represented me in my clinical Negligence Claim . On my behalf Arranged Consultation Opinion/Report from Various Medical Experts . As well as as The opinion and Guidance of a Excellent Barrister. Mr Nick Gray my solicitor was bouth Personable and Professional His Expertise Navigating me through a very Stressful difficult period ,His communication with me , his regular update as well as Committement to my Case were Exelente. All the said incredibly important to me as The Client /Patient. My Solicitor and Barrister were Effectively My Voice. A settlement Was reached for me. This has given me and my Family Peace of mind for the future. Kind regard and prayer. Mary Habarek.

Gary C

I contacted Williamsons Solicitors at the beginning of 2019 with regards to a serious injury to upper limb whilst on duty. I assessed the market for Personal Injury Solicitors and the reviews, client engagement studies and performances based against several major law firms including the "large specialist one in Sheffield" and based upon a variety of performance levels I decided to go with Williamsons. I made contact with them, provided a brief report as to my circumstance and awaited a solicitor to make contact. That was when I was contacted by Yana. It became very clear from day one that I was indeed in good capable hands and so began the case. All information and scene evidence was provided and after a very short period of time the solicitors received a statement from the other party accepting full responsibility. Together we worked on the claim and Yana left me in no doubt that I could sit back, spend my time getting my injuries repaired and recover without any undue worries, right up to the final moments of the claim, I left everything in Yana's more than capable hands and we have had a very good outcome. I hope I never have to use the services of a Personal Injury Solicitors again, however If I did have to use one again then Williamsons is the first choice, so long as Yana is still there.

Mr Leech

I have dealt with williamsons solicitors before and would recommend them unreservedly to anyone ,they are friendly ,efficient, very professional and they get the job done ,all the staff are courteous and nothing is too much trouble . I also really like the fact that hard copies of documents I required where posted to me rather than being emailed once again thank you for a first class service in these difficult times


Thank you so much Karen for all you did for my family and keeping me and my daughter together. Like also thank you for all your support, understanding and patience. I could get anyone better and experienced than you. Thank you so much.

Eleni N

Great service.Made sure we were aware of what was going on.Friendly and professional people.

Mrs A E

used Williamsons to do a house purchase and a will. they are not the cheapest but did a good job and got the sale through when they said they would. Would recommend.

Benjamin B

Absolutely amazing team! Great help from start to finish and the result was better than expected. Highly recommended.

Linda J

I found Williamsons kept us informed all the way through our claim . I could always speak to someone regarding any queries . The result of the claim was handled efficiently and was very successful .

Judith H

I am very impressed with Williamsons Solicitors. After initial set backs with a Barrister who was not willing to proceed (in his estimation our case did not have enough of a chance of winning) Williamsons did not give up and advised they had approached another Barrister who agreed that our case was good and should be pursued. Williamsons gathered information and evidence very diligently and to good effect - we won our case. If Williamsons had not persisted our case would have fallen at the first hurdle - we are glad we took their advice.

Julie T

I have received an excellent service from Yana Byelova who has been dealing with my claim. Even though these difficult times she has kept us informed every step of the way.