Mrs P M Ward
"Easy to get hold of for any queries, kept us well informed of any changes in the process and things were explained in a way we understood."
29 December 2021
Mr D Waxman
"Patience and clarity of Alison Craven. Also displayed a high level of understanding with both general issues and personal circumstances."
4 June 2021
Mr A & Mrs L Collingwood
"Impressed with the level of communication. Alison Craven & Madeleine St. John both impressed us."
29 May 2021
Mr A Raggett
"Expeditious service for Probate & House sale. Good communication."
13 May 2021
Mrs K Irwin
"Alison Craven has been very helpful and realistic about things and explained things really well."
6 April 2021
Mr G V Clark
"Impressed that you go through every detail, so that I can understand."
17 November 2020
Mr & Mrs F & A Jones
"Friendly staff, very pleasant. Alison Craven expressed every detail with us."
2 March 2020
R D Balthazar & Mrs Z L Mitchell
"Very efficient and the process was simple. They explained things well too."
18 August 2020
"Professional and easy to understand."
19 December 2019
Mr P GSD Linnell
"Friendly welcome I recieved and the professionalism of Ms Alison Craven."
15 December 2019
Mr D A Windley
"Efficient and considerate."
11 October 2019
Mr P W Windley
"Very happy, very quick and professional service given with lots of advice and information. I was impressed by the professionalism of the staff and attention to detail. All staff were very friendly and helpful."
3 October 2019
Mrs J Brown
"Very satisfied with the service, it was informative and helpful and the staff were very friendly."
25 August 2019
Mr N & Mrs D F Baker
"I was very impressed, the service was very efficient and the staff were pleasant."
1 August 2019
Mr & Mrs Dickinson
"We were very happy with the whole service from the beginning to the end. Alison dealt with us in a very professional manner but with a very friendly manner. Everything was very calmly and carefully handled, whilst dealing with very sensitive issues."
27 June 2019
Mr and Mrs Rowley
"Everyone was very friendly, patient and welcoming. Communication was good and instructions were clear."
6 June 2019
"Politeness and Alison was very understanding."
16 May 2019
Mr and Mrs Jennison
"Alison was friendly which means a lot to me. Courteous and efficient, also helping me with a difficult situation with perfect words included in an enclosed letter to a beneficiary. I was apprehensive about the will but she made everything easy."
6 April 2019
Mrs D Shann
"Alison Craven was very good, she showed a lot of patience and understanding."
3 April 2019
"Everything was done smoothly efficiently and with courtesy."
29 March 2019
"The way Alison Craven undertands how I feel - very understanding."
15 March 2019
Mrs D B Brewin
"The friendly atmosphere as soon as one walks through the door and of course the coffee."
4 March 2019