Miss B Grunnill
"[I was impressed with] How you have dealt and traced some very complex issues. Made them easy to understand. Any issue we did not understand you explained to us showing consideration."
1 December 2018
Mr I Sparkes and Ms D Garner
"The welcome we received. Everything was explained and Jane was polite and friendly."
20 September 2018
Mrs C M Kingston
"Sarah explained everything she was doing and kept in touch regularly every step of the way. Sarah was always asking me if i was happy with the way things were going."
8 June 2018
Ms K Gardner
"Positive claim outcome and very happy with the communication from Jim Suthers throughout the process."
23 February 2018
Miss D Dutton
"Katy [Dykes] took time to speak to me and listened."
06 June 2017
Mrs B C Anderson
"Diane [Ramsden] made me feel that I could talk very freely about things."
09 April 2017
Mrs D K and Mr S A S Lear
"Calm, professional, personable. You put us at ease and explained everything without talking down to us."
08 April 2017
Mrs R D Srpakowski & Mrs Z J Szpakowski
"Lauren [Hughes] was 'on the ball' and it was very friendly service, with a smile. You gave us good advice."
1 March 2017
"Very happy. Ed's [Cunnah] obvious enthusiasm for his work and prompt and full reply to correspondance."
14 October 2016
"Very efficient and very good with the correspondent to keep me regularly informed."
2 June 2016
John Edwin Reed
"Everyone we came into contact with were pleasant and helpful".
16 October 2015
"Efficient, got on with work, no fuss, completed work ASAP."
31 July 2015