Mr D G & Mrs S E Kirby
"Good and clear information. You kept us up to date as what was happening even with the complications caused by COVID-19."
11 August 2020
Mr C & Mrs T C Bruce
"Kept up to date at all times."
2 February 2020
Mr T & Mrs B Moss
"All our queries were dealt with very promptly and it was always possible to speak to a member of the team."
24 January 2020
Mr J M C & Mrs K Hamill
"We were impressed at the attention to detail. Two small details were picked up on and dealt with before moving on."
16 November 2019
Miss C J Nichol
"Good communication and support."
3 December 2019
Mr D & Mrs Stanley
"We were very happy with the excellent service provided by Suzanne and Natalie."
2 November 2019
Mr R J E & Mrs E Major
"Everything was handled very efficiently and if we needed to speak directly to Jenny it was always possible, either at the time or shortly afterwards."
6 November 2019
Miss R J Lever & Mr J McLoughlin
"Theresa's attention to detail and also her willingness to answer even unrelated questions."
16 October 2019
Mrs W Jones
"Very clear advice and professional service."
7 October 2019
Mr D & Mrs D R Orr
"Polite staff, good manners with us in general and appointments on time."
18 November 2019
Mr A & Mrs T Wright
"Always responded to questions and queries, kept updated continually."
1 December 2019
Mrs J E Gooch
"The prompt replies to all correspondence, willingness to assist, advise at all times and the friendliness of all staff members."
29 October 2019
Mr M J Early
"Caring about what they do, helpful, post letters by return."
25 September 2019
Mr P and Mrs A J Bainbridge
25 September 2019
Mr S Iveson and Mr A Scott
"I like to work paperless on email. The process was mainly conducted on email so it worked well for me. Amanda Hewson and Dean Waslin have been a pleasure to work with and very proactive in moving things forward."
24 September 2019
Mr J R Hall
"I have used you previously, and found the service was down to earth, friendly, helpful and upfront."
27 August 2019
Miss M L Fegan
"Very happy, considered approach easy to do business with and very customer service focused. I appreciated the ease with which we communicated."
28 August 2019
Mr N P and Mrs J C Smith
"First class service from Gemma and her staff, she was always contactable. There were prompt responses to any questions/problems."
20 June 2019
Mrs E A C Taylor
"Everything was explained in a way in which I could understand. Prompt for appointments, friendly and approachable"
2 July 2019
Ms L Pearcey
"The process was hassel free, everything was well explained and I was kept up-to-date with the process. As a first time buyer, Carey couldn't have made the whole process easier for myself."
7 August 2019
Mr P E & Mrs M Hatt
"Communication was good and staff were helpful."
25 July 2019
Mrs J Oscroft
"As soon as I came to see Jane Cousins she put me at ease. Probate and selling a house coukld have been very traumatic for me, but she made it very easy."
23 July 2019
"Kept me informed and everything was handled efficiently and professionally."
28 April 2019
"Found them friendly, keeping me up to date with everything and things I didn't understand where explained to me. The friendly atmosphere, the pleasant reception area and plus of course, coffee."
17 April 2019
"First class always kept up to date with progress. The efficiency of the representatives of the company."
12 April 2019
Mr and Mrs Davison
"Theresa Schram on meeting, confidence in professionalism and approachability."
11 February 2019
"Speedy, efficient and clear explanations. Trustworthy and professional."
5 April 2019
"Patient, helpful and efficient."
29 March 2019
Mr and Mrs Carver
"Professional, helpful and explained things in detail."
16 March 2019
Mrs C Holtby
"I was very happy with the service. They were professional and I felt confident in the company. I was happy with the efficient level of communications with me. They responded quickly to correspondence which sped up the sale of the property."
12 March 2019
Mr L Brooker
"Efficiency of staff, lovely staff, friendly and polite, always responded quickly to queries, excellent communication throughout, reasonable fees."
24 February 2019
Mr and Mrs Bradley
"Friendly, professional, helpful service. Nothing was too much trouble."
23 February 2019
Mrs D C Addicott
"Everything - expertise, efficency, communications and nice people too."
18 February 2019
Mr and Mrs Taylor
"Very thorough - made sure everything was correct."
29 January 2019
Mr and Mrs Trowhill
"Everything was carried out straight away, we were kept in the 'loop'. All questions were answered."
17 December 2018
Mrs K Trowhill
"We didn't have to chase anything up. Paper work was dealt with immediately."
17 December 2018
Mr A and Mrs J Sanders
"Prompt response to our enquiries, expertise of staff and professional advice."
12 December 2018
Mr M and Mrs E M McGuire
"Professional, approachable, friendly and informative."
5 December 2018
Mr P and Mrs S D Kershaw
"Professional, friendly, helpful and efficient service. Delighted with Suzanne Spooner and her team."
24 September 2018
Mrs J Cowan
"I was impressed with the efficiency in resolving issues, also Suzanne was so on the ball when it came to ID signing and resolved problems there and then."
2 October 2018
Ms K Hodson
"Professional, friendly team who take the typecast solicitors image and turn it around."
1 August 2018
Mr M Lane and Miss J Monkman
"As first time buyers we found it very daunting, it was good that we could always speak to someone who knew about our purchase."
6 August 2018
Mr N J Robinson
"Very professional, efficient and dealt with things promptly in addition I was kept informed at all times."
23 November 2018
Mr and Mrs Hunt
"Always friendly and answered every question we had no matter how trivial."
24 August 2018
Mrs J V Ingram
"Proffesionalism, prompt service can’t fault. I will never go anywhere else."
24 August 2018
Mr A G and Mrs S Wilson
"Professionalism of all staff. Pleasant and willingness to listen."
8 October 2018
Mrs P A J Clarke
"Prompt response to enquires, thorough investigation of the Leasehold situation, appropriate warning about risks involved. Also the vendors were impressed compared to their own purple bricks solicitors and said they were thinking of using you in the future!"
1 November 2018
Mr F J Belt
"Quick completion of purchase required which was met on time."
4 August 2018
Mr I P Leech and Mr N R Leech
"Very efficient, always kept us informed at each stage of the sale."
26 August 2018
Mr J R and Mrs Noble
"Suzanne went above what was expected."
10 July 2018
Mr J L and Mrs M Swallow
“Timely and efficient, Jane and Samantha were very friendly.”
30 October 2018
Mrs B M Miles
“Very efficient, excellent communication always knew what was happening, process all very stress free.”
31st October 2018
Mrs E Grayson
"Probably because everything is put to you in "layman’s terms" so it is more understandable and also the extreme efficiency from Suzanne Spooner and the rest of the staff."
15 February 2018
Mrs C I Wood
"We were kept informed about the process and progress of our house. All queries were dealt with efficiently and speedily."
9 February 2018
Mrs M Welton
"The friendliness and the speed of the work done."
26 March 2018
Mr M J and Mrs C A Neale
"Helpful, informative and most of all professional and friendly."
5 May 2018
Mr L I and Mrs S Frost
"The pleasant and professional way Theresa dealt with on all levels and very helpful."
1 May 2018
Mr and Mrs A Pike
"Theresea explained everything when needed, made the whole transaction easy to follow - no problems whatsoever and kept us informed throughout the process."
7 May 2018