Mrs D A Sturdy
"Quick response and offered various methods of communication that suited my needs."
9 August 2021
Mrs B Allan
"Yana Byelova is an excellent solicitor, she guided me and kept me informed every step of the way. Patiently explained anything I don't understand, highly recommend."
2 August 2021
Mr B Wright
"My case was dealt with efficiently as could be under the current circumstances of COVID. Excellent communication, I was kept updated throughout my claim."
9 July 2021
Mr A J David
"Always kept informed. Have your best interest at heart."
14 July 2021
Mrs J Higo
"Yana Byelova was very efficient, courteous and kept us well informed."
12 May 2021
Mrs M Snowden
"I was kept informed of every development and everything was explained fully to me."
1 December 2020
Mr P Spencer
"A very polite, friendly and professional service."
24 November 2020
Miss S Barton
"I have been impressed about everything. Both Yana Byelova & Eleanor Tyas have been very attentive and come back to me very quickly when I asked any query regarding my claim."
14 October 2020
Miss D Marshall
"Fast response. Yana Byelova was very helpful in explaining the process."
18 May 2020
Miss L Sluman
"Helen Rawson is always happy to talk, helpful and reassuring."
25 May 2020
Mrs J Baker
"I was kept informed as to the progress of my claim. Things were explained to me in a language that I understood."
18 August 2020
Mrs J Swearman
"Continuous information, excellent personal contact from Mrs Holland."
14 February 2020
Mrs D Watts
"Very polite, professional advise and service. Fast communication, good response and replies to my emails and phone calls. Sympathetic listening and dealings."
5 February 2020
Mr D Blore
"I was impressed at how Claire Holland was and always kept me in the picture every step of the way."
20 January 2020
Miss E Hancock
"Very pleased. Helen answered any questions I had and was very helpful."
14 January 2020
Mrs S A Johnson
"Quick service."
9 January 2020
Mr M Long
"Helen was very professional throughout and explained everything in a way that I could understand. Could not fault her."
19 November 2019
Mrs D Wignall
"Friendly, polite and very efficient."
12 December 2019
Mrs L Taylor
"Attention to detail, constantly kept informed, friendly service."
9 December 2019
Ms J Watkins
"Claire is very professional and made the whole process stress free + easy."
16 October 2019
Ms S Buckley
"Claire was very efficient, gave good advice and was always available or returned my calls quickly."
6 January 2020
Mrs J N Harding Morris
"Responsive & kept me informed at all stages of my claim. If I needed to speak to Jim, he always rang me back at a convenient time."
14 October 2019
Miss I Budryte
"The expectations were set from the start. The communication was clear and concise. Helen has been very informative and considerate. Always reassuring."
7 October 2019
Mrs H Potgieter
"Always answered emails promptly, and gave examples of similar cases."
23 September 2019
Mrs A De Oliveira
"The process being updated all the time and the explanation of each process impressed me. Yana was very professional and helpful."
5 September 2019
Master C Rowley
"Very happy with the service - the correspondence from Jim was great."
12 September 2019
Mrs L Taylor
"I was kept up-to-date either by email or letter on progress. I would recommend anyone to use you."
6 September 2019
Mrs D Fisher
"Very polite staff and did not keep pestering for information like some solicitors - a very professional company."
12 September 2019
Miss T Pearce
"I was impressed by being kept informed throughout."
5 September 2019
Mrs H Prior
"Extremely happy, a first class service by Mr Richard Smith and other staff members. I was kept informed and could always speak to him - found the service exceptional."
30 August 2019
Ms S Pritchard
"Very thorough, prompt responses, supportive and explained the process."
29 July 2019
Miss S Pulley
"The fast service and keeping me informed all the time impressed me."
22 July 2019
Master R N White
"I cannot speak too highly of Mr Suthers. My case involved my 12 year old son and I was worried about the pressure this may have created for him. I had no need to worry as Mr Suthers made the entire experience completely stress free for him."
27 July 2019
Mr P Rowett
"Mr Smith put me at ease and gave me helpful advice throughout my case through regular contact of progress."
3 July 2019
Miss J Barraclough
"Claire Holland was so helpful, kind and caring - she kept me informed of how things were developing all the time. Everything was explained to me properly in between correspondence, letters etc. An excellent service."
29 June 2019
Mrs S Sperring
"The solicitor understood my case and advised me to seek professional help. The experience could not be improved."
28 June 2019
Mrs Hegarty
"Jim always had time to answer queries. Pleasant and professional in advice given."
29 April 2019
Miss Parrott
"Communication was very good with regular contact and updates on the progress of my claim."
4 May 2019
Ms Haley
"Prompt return on advice, telephone calls, polite and helpful staff, outstanding service throughout."
21 May 2019
Mr Ram
"Kept up to date and very efficient."
22 April 2019
Miss Bond
"Very nice, made it easy for me and great person to have which is Claire Holland."
25 April 2019
Mrs Wales
"Efficient, friendly, professional, cost effective, speedy, reliable and ease everything conducted."
16 April 2019
Mr Ashworth
"Efficient and instant confidence in the approach and advice given."
2 April 2019
Mrs T Burkitt
"Very helpful friendly service and professional."
25 March 2019
Mrs J Heslop
"They were very efficent, very speedy, very caring, very friendly and very helpful!"
26 February 2019
Mr R Southwick
"Overall service friendly and quick. Jim Suthers is excellent!"
11 January 2019
Ms P Moosa
"[I was impressed with] how friendly everyone was, how fast you dealt with my case and how you kept me up to date with letters every 3 weeks."
30 November 2018
Miss A Phrydas
"Hannah Cook has been fantastic throughout the process, very happy with her professionalism"
29 September 2018
Miss V Twiddy
"Very professional without talking down to myself. Very thorough and very quick and reliable. I trusted their judgement and they gave me a sense of hope back and confidence. Very reassuring and concerned for my health. A fantastic company. My solicitor Helen Lennon was amazing, very friendly, truthful, understanding and kind."
20 September 2018
Mr E Doran
"I was kept informed at all times, very professional."
22 September 2018
Miss K Clark
"Claire Holland was very professional but also very friendly, I felt reasured and at ease."
20 September 2018
