Mrs D Watts
"Very polite, professional advise and service. Fast communication, good response and replies to my emails and phone calls. Sympathetic listening and dealings."
5 February 2020
Mr D Blore
"I was impressed at how Claire Holland was and always kept me in the picture every step of the way."
20 January 2020
Miss E Hancock
"Very pleased. Helen answered any questions I had and was very helpful."
14 January 2020
Mrs S A Johnson
9 January 2020
Mr M Long
"Helen was very professional throughout and explained everything in a way that I could understand. Could not fault her."
19 November 2019
Mrs D Wignall
"Friendly, polite and very efficient."
12 December 2019
Mrs L Taylor
"Attention to detail, constantly kept informed, friendly service."
9 December 2019
Ms J Watkins
"Claire is very professional and made the whole process stress free + easy."
16 October 2019
Ms S Buckley
"Claire was very efficient, gave good advice and was always available or returned my calls quickly."
6 January 2020
Mrs J N Harding Morris
"Responsive & kept me informed at all stages of my claim. If I needed to speak to Jim, he always rang me back at a convenient time."
14 October 2019
Miss I Budryte
"The expectations were set from the start. The communication was clear and concise. Helen has been very informative and considerate. Always reassuring."
7 October 2019
Mrs H Potgieter
"Always answered emails promptly, and gave examples of similar cases."
23 September 2019
Mrs A De Oliveira
"The process being updated all the time and the explanation of each process impressed me. Yana was very professional and helpful."
5 September 2019
Master C Rowley
"Very happy with the service - the correspondence from Jim was great."
12 September 2019
Mrs L Taylor
"I was kept up-to-date either by email or letter on progress. I would recommend anyone to use you."
6 September 2019
Mrs D Fisher
"Very polite staff and did not keep pestering for information like some solicitors - a very professional company."
12 September 2019
Miss T Pearce
"I was impressed by being kept informed throughout."
5 September 2019
Mrs H Prior
"Extremely happy, a first class service by Mr Richard Smith and other staff members. I was kept informed and could always speak to him - found the service exceptional."
30 August 2019
Ms S Pritchard
"Very thorough, prompt responses, supportive and explained the process."
29 July 2019
Miss S Pulley
"The fast service and keeping me informed all the time impressed me."
22 July 2019
Master R N White
"I cannot speak too highly of Mr Suthers. My case involved my 12 year old son and I was worried about the pressure this may have created for him. I had no need to worry as Mr Suthers made the entire experience completely stress free for him."
27 July 2019
Mr P Rowett
"Mr Smith put me at ease and gave me helpful advice throughout my case through regular contact of progress."
3 July 2019
Miss J Barraclough
"Claire Holland was so helpful, kind and caring - she kept me informed of how things were developing all the time. Everything was explained to me properly in between correspondence, letters etc. An excellent service."
29 June 2019
Mrs S Sperring
"The solicitor understood my case and advised me to seek professional help. The experience could not be improved."
28 June 2019
"The team was very efficient and very helpful."
1 June 2019
"Jim always had time to answer queries. Pleasant and professional in advice given."
29 April 2019
"Communication was very good with regular contact and updates on the progress of my claim."
4 May 2019
"Prompt return on advice, telephone calls, polite and helpful staff, outstanding service throughout."
21 May 2019
"Kept up to date and very efficient."
22 April 2019
"Very nice, made it easy for me and great person to have which is Claire Holland."
25 April 2019
"Efficient, friendly, professional, cost effective, speedy, reliable and ease everything conducted."
16 April 2019
"Efficient and instant confidence in the approach and advice given."
2 April 2019
Mrs T Burkitt
"Very helpful friendly service and professional."
25 March 2019
"Very professional and friendly, also very helpful."
6 February 2019
Mrs J Heslop
"They were very efficent, very speedy, very caring, very friendly and very helpful!"
26 February 2019
Mr R Southwick
"Overall service friendly and quick. Jim Suthers is excellent!"
11 January 2019
Ms P Moosa
"[I was impressed with] how friendly everyone was, how fast you dealt with my case and how you kept me up to date with letters every 3 weeks."
30 November 2018
Miss D Tayo
"I was impressed with the level of service provided most especially your communication level and updates."
29 November 2018
Miss A Phrydas
"Hannah Cook has been fantastic throughout the process, very happy with her professionalism"
29 September 2018
Miss V Twiddy
"Very professional without talking down to myself. Very thorough and very quick and reliable. I trusted their judgement and they gave me a sense of hope back and confidence. Very reassuring and concerned for my health. A fantastic company. My solicitor Helen Lennon was amazing, very friendly, truthful, understanding and kind."
20 September 2018
Mr E Doran
"I was kept informed at all times, very professional."
22 September 2018
Miss K Clark
"Claire Holland was very professional but also very friendly, I felt reasured and at ease."
20 September 2018
Miss V Turner
"Her quickness to respond and communication was impecable."
10 August 2018
Master N Puchalska
"Professional, friendly, supportive service provided."
7 August 2018
Mrs L Plaxton
"The service was excellent and I could talk to Jim Suthers easily. I was advised well and Jim was very understanding."
30 June 2018
Mr G Owen
"Very impressed with being kept up to date with updates right through my claim"
3 July 2018
Mrs B Osborn
"I was kept informed and updated as and when necessary. Richard Smith was very helpful with the few queries i had."
8 June 2018
Mr G Rippin
"Any queries from myself were quickly and efficiently answered by phone/E-mail, any developments were soon passed on to myself."
2 June 2018
Miss L A Crouch
"I never felt my case was insignificant."
8 May 2018
Mr J Lawson
"Vey efficent and good communication. Easy to access and answer any questions that i had."
19 March 2018
Mr A Young
"I was kept informed at all times about my claim, and was also very friendly and easy to talk to. My experience was absolutely great."
7 March 2018
Mrs K Dawson
"Quick response times, helpfulness and my calls were always returned."
9 March 2018
Ms K Gardner
"Positive claim outcome and very happy with the communication from Jim Suthers throughout the process."
23 February 2018
Miss T Dixon
"I was always kept informed of every process with my claim, Richard Smith was very approachable if I had any questions and always explained things in detail."
10 February 2018
Miss L Garden
"I had a very positive experience from something I was not sure about or looking forward to, however I was kept well informed throughout the process and I was never unsure about anything. I felt confident to call and ask if needed."
04 February 2018
Miss L Carter
"I was kept up to date and informed of all communications throughout my claim"
28 January 2018
Mr G R Adams
"I was very satisfied with the service, Yana made everything go smoothly, fully explained and was very professional but also displayed a warm and caring persona."
8 January 2018