Mrs H Prior
"Extremely happy, a first class service by Mr Richard Smith and other staff members. I was kept informed and could always speak to him - found the service exceptional."
30 August 2019
Ms S Pritchard
"Very thorough, prompt responses, supportive and explained the process."
29 July 2019
Mr P Rowett
"Mr Smith put me at ease and gave me helpful advice throughout my case through regular contact of progress."
3 July 2019
Mrs B Osborn
"I was kept informed and updated as and when necessary. Richard Smith was very helpful with the few queries i had."
8 June 2018
Miss T Dixon
"I was always kept informed of every process with my claim, Richard Smith was very approachable if I had any questions and always explained things in detail."
10 February 2018
Miss M Forse
"Richard Smith was so eager to help, very effcient with calls/letters and explained everything in full detail. I can't thank him enough."
24 November 2017